Work Troubles

I was recently at work and I have to call the customers and tell them we have some free offers and then ask them if they interested.

Most of the time I get the voicemail, which is perfect since I am like the awkward penguin.

                                                          

Well, I recently called a person and he said that he didn't want it, because he wasn't treated right and then proceeded to tell me how he has tried to tell managers and what not. The phone call was already awkward and he just made it even more weird. All I could say was that I was sorry, which then spurred him on to say that "that is all you ever say and that is all that is going to be done."

What do you want me to say?!?!?

So I just kept saying sorry, to which he said, "this is as far as it going to go huh, sweep it under the rug, don't listen to the criticism."

Again I repeat, WHAT DO YOU WANT ME TO DO!?!?! I am the low man on the totem pole, I cannot do anything. I just kept saying sorry and then said to have a good day and hung up.

The guy was obviously not going to take the free offer since he didn't like us, so I didn't offer him anything else and I hung up.

It was an experience, but I have to remember that I will never meet this man, so I don't really care. Oh well..